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Privacy Policy

Welcome to Performance Collab (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our platform and website.


1. Information We Collect

We collect personal and usage information when you interact with our platform, including but not limited to:

  • Contact Information – Name, email address, company name (for brands), and social media handles (for creators)

  • Campaign Activity – Campaign invites, view counts, submission URLs, analytics uploads (e.g. screenshots or recordings), and performance milestones

  • Performance Data – URLs of published content and performance insights submitted by creators to verify campaign progress

  • Payment Information – Collected and processed securely via Stripe. We do not store your credit card details directly

  • Technical Data – IP address, browser type, operating system, and pages visited (collected via cookies)

2. How We Use Your Information

We use your data to:

  • Provide access to the Performance Collab platform

  • Enable communication between brands and creators

  • Verify creator submissions and trigger performance-based payouts

  • Hold and release campaign funds via secure escrow processing

  • Improve the platform and personalize your experience

  • Send platform updates, support materials, and campaign notifications

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information only with:

  • Stripe, for secure payment processing and escrow functionality

  • Email and analytics services (e.g. SendGrid or Google Analytics), to deliver essential platform notifications and performance reports

  • Legal authorities, if required by law or in the event of disputes

4. Escrow & Financial Transactions

Performance Collab uses Stripe to securely hold campaign funds in escrow until payout conditions are met. Payouts are automatically disbursed based on campaign terms agreed upon by both brands and creators. We never directly store your full payment credentials.


5. Your Rights & Choices

You can:

  • Update or delete your personal information at any time

  • Unsubscribe from marketing emails 

6. Data Retention

We retain your personal information only as long as necessary to support the purposes outlined in this Privacy Policy, including legal, accounting, or regulatory obligations. You may request account deletion at any time.


7. Data Security

We take your privacy seriously. All personal data is encrypted and securely stored, and only authorized personnel may access it. Payment data is managed exclusively through Stripe’s secure infrastructure.


8. Cookies

We use cookies to improve your experience and understand usage patterns on our site. You can modify your browser settings to control or disable cookies at any time.


9. Children’s Privacy

Performance Collab is not intended for children under 13. We do not knowingly collect personal data from minors.


10. Jurisdiction

This Privacy Policy is governed by the laws of the United States and Canada, as applicable. Any disputes shall be handled under local jurisdiction.


11. Changes to This Policy

We may update this Privacy Policy as our platform evolves. If material changes are made, we’ll notify you via email or in-app notifications.


12. Contact Us

For questions or concerns about your data or this Privacy Policy, contact us anytime at:
📧 info@performancecollab.com

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