Terms of Service

Effective Date: April 22 2025

Welcome to Performance Collab (“we,” “our,” or “us”). By accessing or using our platform, services, or website (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Service.

1. Overview

Performance Collab connects brands and creators to run performance-based campaigns. Brands only pay creators when performance milestones are met (e.g. view counts), and creators get paid fairly based on actual results.

2. Eligibility

To use Performance Collab, you must:

• Be at least 18 years old

• Have the authority to agree to these Terms (as an individual or on behalf of a business)

• Provide accurate information when creating an account

3. Accounts and Access

• You are responsible for maintaining the confidentiality of your account login details.

• You agree not to share access with others or impersonate another user.

• We reserve the right to suspend or terminate accounts at our discretion if we suspect abuse or violations of these Terms.

4. Platform Usage

For Brands:

• You may invite creators to campaigns and set performance milestones and payout structures.

• Once milestones are met and verified, payouts will be processed automatically.

• You must maintain an active and valid payment method on file (via Stripe).

For Creators:

• You agree to only submit content and analytics that are authentic and representative of your performance.

• Submissions may be subject to review before payouts are issued.

• You must connect your Stripe account to receive payments.

5. Payments & Fees

• All payments are processed via Stripe.

• Payouts are triggered automatically once creators reach verified performance milestones.

• Platform fees (if any) will be clearly communicated and deducted transparently.

• Performance Collab does not issue refunds once payouts have been completed unless due to technical error or fraud.

6. Intellectual Property

• All content you create remains yours. However, you grant the brand who hired you a license to use your content per your campaign agreement.

• The Performance Collab platform, logo, design, and underlying tech are the intellectual property of Performance Collab and may not be copied or reused.

7. Prohibited Use

You agree not to:

• Manipulate metrics (e.g. fake views, bots)

• Submit false analytics or misrepresent your performance

• Use the platform for unlawful, harmful, or misleading purposes

• Attempt to reverse engineer or exploit the platform in any way

8. Termination

We reserve the right to terminate or suspend access to the platform at any time, for any reason, including violations of these Terms.

9. Disclaimer of Warranties

Performance Collab is provided “as is.” We do not guarantee uninterrupted access or error-free functionality. We are not liable for any losses resulting from delayed payouts, misreported metrics, or third-party service failures (e.g., Stripe, social media APIs).

10. Limitation of Liability

In no event shall Performance Collab be liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid to us by you in the past 3 months.

11. Changes to These Terms

We may update these Terms occasionally. If we make material changes, we’ll notify users via email or platform notification.

12. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict of laws provisions.

13. Contact Us

Questions about these Terms? Reach out to us at:
📧 info@performancecollab.com